Why RanthMath charge me 60$ for Content AI, I am not charging for that?

#913553
  • Resolved bình Nguyễn

    1 year, 2 months ago

    Rank Math free

    Hi in this morning, rankmath charging my Content AI fee for 60$, I don’t want to use that feature. I want to refund this feature

Viewing 1 replies (of 1 total)
  • Jaideep Asrani

    1 year, 2 months ago

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems like you purchased the Content AI plan with some other email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    Looking forward to helping you.

    RankBot

    1 year, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Why RanthMath charge me 60$ for Content AI, I am not charging for that?’ is closed to new replies.