Issue with Plugin Rank Math

#910862
  • Resolved Domenico Miorelli

    1 year, 2 months ago

    Rank Math free

    Hi
    I installed the plugin rank Math on my WordPress site/blog a couple of years ago and everything was working fine.
    Only a couple of weeks ago I had to uninstall everything and reinstall because of a virus.
    Now I can see the plugin in the back-office but the score is always 0/100 for any product and I’m putting always title, keywords etc…

    It seems like the plugin is not connected now?

    How can I control that?

    Thanks
    Domenico

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 2 months ago

    Hello,

    We apologize for the issue you are facing with the Rank Math plugin. It sounds like the plugin may not be properly connected to your Rank Math account after the reinstallation. Here are a few steps you can take to troubleshoot this issue:

    1. Check if Rank Math is Updated to the Latest Version: Ensure that you have the latest version of Rank Math installed. You can do this by going to WordPress Dashboard → Plugins → Installed Plugins and checking for updates.
      Rank Math plugins updated to the latest version

    2. Verify Connection to Rank Math Account: Make sure your website is connected to your Rank Math account. You can check this from the Client Management dashboard here. If your site is not listed, you will need to reconnect it by following the tutorial here.
      connected websites

    3. Check System Status: Go to Rank Math SEO → Status and Tools → System Status and check if there are any issues reported there, especially regarding the Google Refresh Token. If it shows ‘No Token’, follow the instructions in the tutorial to fix it.
      Google Refresh Token

    If after following these steps you still encounter issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for raising this concern!

    Sources:
    Resolving Rank Math Analytics Related Issues » Rank Math

    Rakibuzzaman Siam

    1 year, 2 months ago

    Hello,

    Can you please confirm if the focus keyword is added to your products? If so, please head over to your WordPress Dashboard > Rank Math > Status & Tools > Database Tools, and from there click on the button “Recalculate Score” and see if that works for you:
    https://rankmath.com/kb/rank-math-status-and-tools/#recalculate-seo-score-for-posts

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Issue with Plugin Rank Math’ is closed to new replies.