Need Help Resolving Integration Issue?

#909387
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  • Hello,

    We apologize for the issue you are facing with Rank Math on your website. It sounds like you might be experiencing a plugin conflict or possibly an issue with your server settings. Here are some steps you can take to troubleshoot the problem:

    1. Reconnect Your Website with Rank Math: Sometimes, simply disconnecting and reconnecting your account can resolve integration issues. You can do this by going to WordPress Dashboard → Rank Math SEO → Dashboard → Help, and then click Disconnect Account. After that, click on Connect Now to reconnect.
      Disconnect account in Rank Math SEO

    2. Check for Plugin Conflicts: There may be a conflict with another plugin or your theme. You can refer to our guide on confirming a plugin/theme conflict with Rank Math to help identify any issues.

    3. Update Rank Math: Ensure that you are using the latest version of Rank Math, as updates often include bug fixes and improvements that could resolve your issue.

    4. Review Server Settings: Sometimes server configurations can affect plugin functionality. Check with your hosting provider to ensure everything is set up correctly.

    If the issue persists after trying these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern, and we hope to help you resolve it soon!

    Hello,

    Can you please share some more details about the issue you’re facing? You can also share a screencast of the issue by using a tool like https://loom.com so that we can check this further for you. A visual representation of the issue will help us to understand it better.

    However, it looks like you’re currently using the Rank Math PRO plugin on your website, but the account you have used to open this ticket is the Rank Math free version.

    Please search and forward a receipt from FastSpring.com so we can locate your account and verify it.

    Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Need Help Resolving Integration Issue?’ is closed to new replies.