need immediate help deleting url from analytics section of rank math seo

#905207
  • Resolved Jennifer Yateman

    1 year, 2 months ago

    Rank Math free

    the console section has the correct url but the analytics section has a url I have never even seen before and definitely does not match up to the correct domain and won’t let me create a new account to put into analytics. Please advise how to delete the url in the analytics section and create a new drop down for the correct url so it matches what it is in the console section

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 2 months ago

    Hello,

    We apologize for the issue you are facing with the incorrect URL in the Analytics section of Rank Math SEO. To delete the old URL and start fresh, please follow these steps:

    1. Open Analytics Settings: Navigate to Rank Math SEO → General Settings → Analytics from your WordPress dashboard.
      navigate to Analytics settings

    2. Delete Data: Scroll down to find the Analytics Database option. Click on the Delete Data button. This will remove all the Analytics data from your website’s server.
      delete-data-in-analytics

    3. Update Data Manually: After deleting the data, click on the Update Data manually button to fetch new data.
      update data in analytics manually

    4. Connect to Search Console: Ensure that you have connected the correct URL property from your Google Search Console. Go to Rank Math SEO → General Settings → Analytics, select the correct site from the drop-down list, and click on Save Changes.
      Search Console

    If you still encounter issues after following these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

    Sources:
    How to Delete Old Analytics Data & Start a Fresh Import
    How to Connect Your Google Account With Rank Math SEO » Rank Math

    Jeremy

    1 year, 2 months ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    In the Analytics settings under the General Settings of our plugin, you can disconnect and reconnect your Google service and set it up again with the correct Analytics account or property.

    Hope that helps.

    RankBot

    1 year, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘need immediate help deleting url from analytics section of rank math seo’ is closed to new replies.