Conflict between Rank Math and Wordfence Plugin – server error 500

#905108
  • Resolved Fanny

    1 year, 2 months ago

    Rank Math free

    Hello,

    I am reaching out with this support ticket as I’ve exhausted all possible options to resolve the issue on my own. There is no doubt that the conflict originates from Rank Math. I have deactivated each plugin one by one to identify the source of the conflict and then reactivated them individually to isolate the problem. Once this was done, I followed the advice from your chatbot, set Wordfence to Learning Mode, and added Rank Math’s URLs to the whitelist to prevent blocking.

    As a last step to confirm, I rolled back Rank Math to a previous version to ensure the conflict indeed stems from the latest update. This was confirmed—when I revert to Version 1.0.230, the 500 error no longer appears, and I can update my site without any issues.

    Could you please let me know when this issue will be resolved?

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 2 months ago

    Hello,

    We apologize for the issue you are facing with the conflict between Rank Math and the Wordfence plugin, resulting in a server error 500. Thank you for providing detailed information about the steps you’ve taken to troubleshoot the problem.

    Since you’ve confirmed that the issue arises from the latest version of Rank Math, we recommend that you let us know which specific version of Rank Math is causing the conflict. This will help us investigate further and work towards a resolution.

    In the meantime, if you haven’t already, you can also try enabling Troubleshooting Mode in Rank Math to check if the conflict persists with only the default WordPress theme and Rank Math active. If the issue continues, please provide us with any additional details or error messages you encounter, and we will do our best to assist you.

    Thank you for your patience as we work to resolve this issue!

    Rakibuzzaman Siam

    1 year, 2 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    5xx errors are usually caused due to server misconfiguration or other server issues.

    Can you please share the website error log with us? Having the error log file will give a clear idea of why this might be happening.

    You can follow this guide to enable debugging in WordPress https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, and they will help you locate the log file.

    Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Conflict between Rank Math and Wordfence Plugin – server error 500’ is closed to new replies.