I cannot select Website in Search Console or Analytics

#903825
  • Resolved Paul Evans

    1 year, 3 months ago

    Rank Math free

    When prompted by the Wizard to add the website to Search Console & Analytics it is blank saying “No Results Found”. I have disconnected & connected (twice), tried different browsers but still blank.

    Can you help?

    Thank You

    Paul

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 3 months ago

    Hello,

    We apologize for the issue you are facing with selecting your website in Search Console or Analytics. It sounds frustrating, and we appreciate you reaching out for help.

    Here are a few steps you can try to resolve this issue:

    1. Ensure Your Website is Verified in Google Search Console: Make sure that your website is properly verified in Google Search Console. If it’s not verified, Rank Math won’t be able to fetch the data.

    2. Check Rank Math Account Connection: Ensure that your website is connected to the correct Rank Math account that has the PRO license. You can check this by logging into your Rank Math account and navigating to the Websites tab.
      Open the Websites tab

    3. Refresh Tokens: If you have already disconnected and reconnected, it might be necessary to refresh the authorization tokens. You can do this by deleting the Rank Math app from your Google Account permissions. Here’s how:

      • Open the Google Account permissions from here.
      • From the list of apps connected with your Google Account, delete Rank Math SEO.
        Remove Access to Rank Math SEO
      • After that, reconnect your Google services through Rank Math.

    4. Try Different Browsers or Clear Cache: Since you mentioned trying different browsers, also consider clearing your browser cache or using an incognito window to see if that resolves the issue.

    If you have followed these steps and are still experiencing issues, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further.

    Thank you for your patience, and we hope to resolve this for you soon!

    Sources:
    How to Connect Your Google Account With Rank Math SEO » Rank Math

    Rakibuzzaman Siam

    1 year, 3 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please try to follow the steps below and see if that works for you:

    1. Make sure that you have verified your website on Google Search Console, if not, follow this guide: https://rankmath.com/kb/google-site-verification/

    2. Please make sure that you are not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

    3. Please remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions

    4. Once done, reconnect the Google account again from WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again.

    Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘I cannot select Website in Search Console or Analytics’ is closed to new replies.