Content AI

Hello,

We apologize for the issue you are facing with activating Content AI. It sounds like there may be a problem with the connection to your Rank Math account. Here are some steps you can follow to troubleshoot this issue:

1. Check Connection: Ensure that your website is properly connected to your Rank Math account. You can do this by navigating to WordPress Dashboard → Rank Math SEO → Help and clicking on Connect Now. If you have multiple licenses, make sure to select the correct one.
   

2. Enable Content AI Module: After connecting, ensure that the Content AI module is enabled. Go to WordPress Dashboard → Rank Math SEO → Dashboard → Modules and check if the Content AI module is activated.
   

3. Refresh Credits: Sometimes, refreshing the credits can help. Navigate to WordPress Dashboard → Rank Math SEO → General Settings → Content AI and click the Refresh icon.
   

If you have followed these steps and are still experiencing issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern, and we hope to resolve it for you soon!

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

Please ensure you have updated to the latest version of our plugins according to the Rank Math changelog https://rankmath.com/changelog,

Then follow the guide below to restore the credit on your website:
https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/

However, if the issue persists, please share a screenshot of the pop-up notification shown when refreshing the credit with us by using a tool like https://imgur.com/upload so that we can check the issue further for you.

Hope this helps, and please do not hesitate to let us know if you need our assistance with anything else.

Thank you.

Hello,

Yes, Content AI is a paid tool that can be purchased from here: https://rankmath.com/content-ai/#pricing. That said, All Rank Math users get free 750 credits every month to use the Content AI tool, you can learn more about that here: https://rankmath.com/kb/content-ai-free/

We hope this helps clarify the issue. Please let us know if you have any other questions or concerns.

Hello,

Unfortunately, there is no active subscription on this account you are using to contact us.

Can you please share the email address which you used to make the purchase or you can search and forward the receipt from FastSpring.com so we can locate your account?

We look forward to hearing back from you.

Thanks.