API Error: HTTP 400 error.

#901921
Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    We apologize for the issue you are facing with the API Error: HTTP 400 on your website. This error typically indicates that the server is unable to process your API request due to various reasons. Here are some common causes and potential solutions:

    1. Website Under Maintenance

    If your website is under maintenance, it cannot be accessed, leading to this error. Ensure that your site is not in maintenance mode.

    Maintenance mode

    2. Check Website Status

    Make sure your website is returning a 200 status code. You can check the status of your website here.

    Check website status with httpstatus tool

    3. API Timeout

    If your website takes more than 30 seconds to load, it may result in a timeout error.

    4. API Requests Blocked by Firewall

    Sometimes, server security or firewall settings can block our API requests. You may need to whitelist the IP 193.138.6.5 and the user-agent RankMathApi/2.0.2; https://rankmath.com in your firewall settings.

    5. Locally Hosted Website

    The SEO Analyzer module of Rank Math will only work on a live site that returns a 200 OK status when crawled from an external site. If your site is hosted locally, the SEO Analyzer module will not function properly.

    If you have already tried these troubleshooting steps and are still experiencing issues, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further. Thank you for your patience!

    Hello,

    Please confirm if you have already whitelisted the IP 46.30.211.100 and the user-agent RankMathApi/2.0.2; https://rankmath.com

    If the issue persists, please ask your host for the IP address of your server so we can check if the blockage is coming from our end.

    Looking forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    We tested your website with our external SEO Analyzer and are still getting the ‘Invalid server response’

    Please check with your host and share your server & site’s IP addresses so we can check if your site is getting blocked from our end.

    Don’t hesitate to get in touch if you have any other questions.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘API Error: HTTP 400 error.’ is closed to new replies.