No Analytics

Hello,

We apologize for the issue you are facing with Rank Math Analytics showing zero performance data. Here are some steps you can take to troubleshoot and resolve this issue:

1. Check Google Analytics Property: Ensure that you are using the correct Google Analytics property (Universal or GA4) and that it is properly connected to Rank Math. You can refer to this tutorial on integrating Rank Math with GA4.

2. Verify Google Analytics Code: Make sure that the Google Analytics code is added to your website. If you are not using another plugin to add the code, enable the Install analytics code option in Rank Math.
   

3. Reconnect Your Google Account: Navigate to Rank Math SEO → General Settings → Analytics and click the Reconnect link to disconnect and reconnect your Google Account with Rank Math.
   

4. Import New Data Manually: Go to the Analytics section under Rank Math SEO → General Settings. Scroll down to the Analytics Database section, click on Delete Data, and then click on Update Data manually. This will fetch your data within a few minutes.
   

5. Recreate Database Tables: If the above steps do not resolve the issue, navigate to WordPress Dashboard → Rank Math SEO → Status & Tools → Database Tools and click on the Re-create Tables button.
   

6. Check for Errors: After performing these steps, check the Analytics page for any errors in the Search Console or any plugin conflicts by right-clicking on the page and selecting Inspect Element.
   

If you still see zero data after following these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

Hello,

To help you investigate this issue, we might need to take a closer look at your website and settings. Please follow these steps:

• Edit the first post on this ticket and include your WordPress logins in the Sensitive Data section. This is a secure section that only our support staff can access.
  
• Make sure you take a complete backup of your website before sharing the information with us.
• If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
• You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

We appreciate your cooperation and patience. Thank you for choosing Rank Math.

Hello,

Google is not passing any data to your website at the moment.

Try reconnecting your Google account. Remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions

Then, head over to your WordPress Dashboard > Rank Math > General Settings > Analytics and reconnect the Google service and this time, ensure that all permissions are checked and the correct account and property are selected:

If the issue persists, please share the organic search traffic data from Google Search Console here for the last 30 days so we can compare that data to Rank Math.

You may take a screenshot of it and share it with us.

Looking forward to helping you.

Hello,

You can upload screenshots using this tool and add the link here.

Also, please follow the steps below to create a troubleshooting log so that we can check the issue further:

Step #1.
First, add the following filter to your website:

add_filter( 'rank_math/analytics/log_response', '__return_true' );

Here is a guide you can follow to add the filter:
https://rankmath.com/kb/wordpress-hooks-actions-filters/

Step #2.
After adding the filter, please run the pending Scheduled Action from your WordPress Dashboard > Tools > Scheduled Actions > Pending:

If in your case, you do not see the Scheduled Actions menu, then you can try visiting the following URL:

https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pending

Ensure that you replace yourdomain.com with your own domain in the above link.

Step #3.
When some actions have completed running, please check the Analytics log under /wp-content/uploads/rank-math and share that with us.

You can use a tool like Dropbox/Pastebin for debug log files and share the generated links here.

Looking forward to helping you.

Hello,

Thank you for confirming the data is now displaying. We found the data displayed when we accessed your site so it most likely was still being fetched when last you checked.

Regarding content creation with ChatGPT, it is entirely fine to use it. Just remember to review the AI-generated content to ensure accuracy and relevance for SEO and user engagement.

We hope that helps.

Thanks.