Hello,
We apologize for the issue you are facing with the email address used for your Rank Math PRO purchase. To resolve this, you will need to contact our support team to change the email connected to your PRO account.
Please navigate to the Rank Math Support Forum and open a ticket. In your ticket, include the email address you used to purchase the PRO plan (1********@g********) and the correct email address you want to use (1**********@g********).
Make sure to provide any additional details that might help us assist you better. Once submitted, our support team will help you with the email change.
Thank you for raising this concern, and we look forward to assisting you!
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi, can you resend the email?
Hello,
Thank you so much for getting in touch.
We can see that our accounts team already replied to your email. I will close this ticket in favor of that.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
