Credits

Hello,

We apologize for the issue you are facing with your Content AI credits. To resolve this, please ensure that you are logged into the correct account that you used to purchase the Content AI credits.

Once you are logged in, follow these steps:

1. Go to Rank Math > Account > Website or visit this URL.
2. Check if you can see the correct remaining credits. Here’s a screenshot for reference:
   

If the credit count is correct but not showing on your website, please do the following:

1. Go to your WordPress admin area and navigate to Rank Math > Dashboard > Help.
2. Disconnect and then reconnect your Rank Math account. Here are the screenshots for reference:
   
   
3. After reconnecting, refresh the credits count in your Content AI to request the updated credits from our server. Here’s how:
   

We hope this helps! If you continue to experience issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.