Hello, ci scusiamo per il problema che stai riscontrando con il rinnovo del tuo abbonamento SEO PRO. Per ripristinare il tuo abbonamento, puoi seguire questi passaggi:
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Accedi al tuo account FastSpring: Controlla la tua casella di posta per un’email dal nostro team di Rank Math con un link unico per accedere a FastSpring. Clicca sul link per gestire i tuoi ordini.
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Rinnova l’abbonamento: Una volta effettuato l’accesso, vai alla scheda Abbonamenti, clicca sul pulsante Gestisci e scegli l’opzione per rinnovare il tuo abbonamento.
Se hai bisogno di ulteriore assistenza, ti invitiamo a rispondere a questo ticket e un agente umano del team di supporto di Rank Math si occuperà della tua richiesta. Grazie per aver sollevato la tua preoccupazione!
non ho questo account fastspring
Hello,
Thank you for contacting Rank Math support.
Since your subscription has expired, you will have to purchase a new one from our site: https://rankmath.com/pricing/
You won’t lose any settings or data of the PRO plugin.
Please do not hesitate to let us know if you need our assistance with anything else.
io pagavo circa 59.00/anno, perché ora dovrei pagarne 102,33 USD?
Hello,
We appreciate your query and we would love to address it.
This decision to increase the prices after almost 3 years is deeply rooted in our commitment to delivering the finest SEO plugin to you. The rationale behind this adjustment includes several factors like: the introduction of innovative features, the assurance of consistent updates, the enhancement of customer support, the fortification of long-term sustainability, and the proactive management of inflation and operational costs.
For a more comprehensive understanding of these reasons, we’ve provided detailed insights here:
https://rankmath.com/kb/updated-plugin-prices/
It’s important to emphasize that this modest price adjustment reflects our dedication to creating a sustainable product. Even with this adjustment, it’s worth noting that Rank Math continues to offer the most cost-effective SEO plugin, given the multitude of features we provide.
With that said, since you are one of our loyal customers, we can make an exception for you. You may purchase a new plan and get back to us here and we’ll partially refund your purchase to match the previous price you usually pay.
Looking forward to helping you.
Pefetto mi confermate che andrei a pagare quanto ho sempre pagato in questi anni, così provvedo al rinnovo.
Hello,
We confirm that we will make a partial refund to match the previous price of your subscription plan. Please proceed with the purchase at the current price and let us know so we can do the needful.
Looking forward to helping you.
Ho effettuato l’ordine di pagamento
Hello,
We’ve already shared your partial refund request with our concerned team. As soon as we get some updates, we’ll make sure to let you know here.
We really appreciate your kind patience regarding this matter.
Thank you.
Hello,
We appreciate your patience and just wanted to let you know that we have made the change and refunded $24.88 USD +Tax back to your payment source.
The same shall be reflected in your payment source in 5-7 business days.
Do let us know if you need help with anything else.
Grazie, avete anche supporto per una corretta installazione?
il tecnico che ci ha installato la vs applicazione si è trasferito
Hello,
We understand your need for hands-on assistance when setting up a comprehensive SEO tool like Rank Math but unfortunately, we don’t offer SEO services right now.
While we can’t directly provide this service, we can certainly guide you in using Rank Math and also provide resources that can help.
You can join the official Rank Math Facebook group. It’s a community-driven space where many SEO experts and Rank Math users gather. This group’s primary purpose is discussion and support.
In addition, we have an extensive knowledge base , blogs, and a public forum that are treasure troves of information.
These resources can be invaluable as you work on setting up and optimising Rank Math on your site.
Our team is always there to assist you with any queries or issues with the plugin.
Please don’t hesitate to get in touch if you have any other questions.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
