Hello, we apologize for the issue you are facing with your Rank Math upgrade. If you have purchased Rank Math PRO but cannot see the upgrade, please ensure that you are logged into your Rank Math account and check if the PRO version is available for download in your dashboard.
If it is not visible, it might be possible that you upgraded using a different email address. In that case, we recommend contacting our support team to merge both accounts or change the email connected to your PRO account. You can find more information on this process here.
Thank you for raising this concern, and we hope this helps resolve your issue!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Hello,
Thank you for contacting Rank Math support.
We can confirm that the PRO plan is active in your account. Please follow this guide to install and activate Rank Math PRO on your site: https://rankmath.com/kb/rank-math-pro-license-key/
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
