Analytics Not Working

#896656
  • Resolved Mechboardmania
    Rank Math free

    On wordpress, general settings>Analytics search console has connection (it’s green) but the Analytics is still red. I have tried all of the guides to resolve the issue and still have no luck.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    We apologize for the issue you are facing with the Analytics connection in Rank Math. Since your Search Console connection is green but the Analytics connection is still red, it indicates a glitch in the Google Analytics connection.

    To troubleshoot this, please follow these steps:

    1. Navigate to Rank Math SEO → General Settings → Analytics.
    2. Click on the Test Connections option at the top right of the Analytics settings. This will validate the existing connections.
      Test connections
    3. If you see a red signal again, try reconnecting with your Google account by following the prompt that appears.
      Reconnect Search Console connection

    If the issue persists even after reconnecting your Google account, we recommend checking for any plugin conflicts or errors in the developer console. You can do this by right-clicking on the page and selecting "Inspect Element" to check for any errors.
    Check Developer Console for any errors

    If you continue to experience issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

    I tried the above and it’s still not working

    Hello,

    Please follow this guide to remove the Rank Math App from your Google account: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token

    After that, please reconnect your Google account from WP Dashboard > Rank Math > General Settings > Analytics with all the required permissions.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Analytics Not Working’ is closed to new replies.