Downgrade Account

#894935

Resolved Lamar
1 year, 3 months ago

Rank Math free

Hi,

I need my account to be downgraded and to be refunded £88.69 that was taken from my account today.

I am currently experiencing extreme financial difficulty and I do not have the money for this subscription. My daughter and I have been made homeless so I really need this money to feed myself and her.

Please could you downgrade my account to the free account and r fund me the money for the Pro version that you just took from me.

Thanks

Lamar Lewis

Viewing 1 replies (of 1 total)

Jaideep Asrani
1 year, 3 months ago

Hello,

Thank you for contacting Rank Math support.

As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

For PayPal, it’s always almost instant.

As of the month date, you won’t be able to access those premium features we refunded.

Please do not hesitate to let us know if you need our assistance with anything else.

Viewing 1 replies (of 1 total)

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