Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Please check if you are using a Firewall, as it may prevent saving the changes.
If you are using a Firewall, please whitelist this route:
/wp-json/rankmath/v1/updateMeta
Whitelisting the route should fix the issue.
You can check this link for more information:
https://rankmath.com/kb/meta-data-not-saving/
If this initial steps does not work, can you please share the issues you are having with us? If you want to share screenshots, you can upload the using this tool or record a video screencast using a tool like Loom showing the issue where Rank Math is activated. Once done, you can add the generated link here.
We really look forward to hearing back from you. Thank you.
Hello, Thank you for your kind reply. We will try and implement as per your suggestion. Also I will share video with you for better understanding.
Hello,
Sure! Let us know how it goes.
Meanwhile, please don’t hesitate to let us know if you have any other questions.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
