Hello,
We apologize for the issue you are facing with accessing the Research option under AI content. It sounds frustrating that you can only access it on one page out of the twenty published on your site.
Here are a few things you can check:
- Content AI Credits: Ensure that your credits are properly allocated and not exhausted. You mentioned having 1700 credits, which should be sufficient, but it’s good to double-check.
- Page Settings: Verify if there are any specific settings or restrictions applied to the pages where you cannot access the Research option. Sometimes, certain page templates or settings might affect the availability of features.
- Plugin Conflicts: Check if there are any other plugins that might be conflicting with Rank Math. Temporarily disabling other plugins can help identify if this is the case.
- Browser Cache: Clear your browser cache or try accessing the page in an incognito window to rule out any caching issues.
If you’ve tried these steps and still can’t access the feature, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further.
Thank you for raising this concern, and we hope to resolve it for you soon!
There is no page restrictions and all plugins have been disabled and cache has been cleared
Hello,
Please note that the free credits you have can only be used for the Content AI tools, but not for Content AI research.
You may refer more about it here:
https://rankmath.com/kb/content-ai-free/
Looking forward to helping you.
Hi Reinelle, thanks for getting back to me! which do i need to purchase to get access to the Content AI research? Is it the rank math pro plugin or the content AI credits?
TIA
AAron
Hello,
You need the Content AI subscription to use Content AI research.
You can make the purchase here: https://rankmath.com/content-ai/#pricing
We hope that helps.
Thank you.
Hello,
We are glad that everything has been sorted out.
Do you still need our assistance with anything else or we can go ahead to close the ticket?
We really look forward to helping you.
All good now thanks, you can close the ticket
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on
https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post
about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
