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I purchased Rank Math AI and updated plug ins but still have the red X, not the green check in front of where it says “Use Content AI to optimise the post”. I activated it in the module and saved…but still no access to use AI.
Please help!
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Hello, we apologize for the issue you are facing with accessing Content AI after your purchase. Here are a few steps you can follow to troubleshoot this problem:
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Check Your Subscription: Ensure that your Content AI subscription is active. You can verify this by going to the Content AI plans page and checking your account status.
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Connect Your Rank Math Account: If you see a message saying, "Start using Content AI by connecting your RankMath.com Account," it means you need to log into your Rank Math account. Click the Connect Now button in your WordPress dashboard to do this.
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Activate Rank Math: After connecting, ensure that you have selected the correct license if you have multiple licenses. Click OK, Activate Now on the activation page.
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Update Rank Math: Make sure that you are using the latest version of the Rank Math plugin. Go to WordPress Dashboard → Plugins and check for any available updates. If an update is available, click Update Now.
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Enable Content AI Module: Double-check that the enhanced Content AI module is enabled in your settings. You can do this from WordPress Dashboard → Rank Math SEO.
If you have followed these steps and still cannot access Content AI, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!
Sources:
Resolving Content AI Related Issues » Rank Math
How to Use Content AI in Block Editor » Rank Math -
The ticket ‘Rank Math AI just purchased, but no access’ is closed to new replies.