Please refund

#892531
  • Resolved Mariusz
    Rank Math free

    Hello, I would like a refund for the AI ​​content because I will not be using it because it does not work with my elementator-based website.

    [moved to sensitive data section]

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  • Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Can you please allow us to help you with that? Rank Math’s Content AI feature should work well with Elementor.

    Please follow this guide to initially troubleshoot the issue: https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/

    If that doesn’t help, you may share your website’s admin login so we can resolve the issue.

    However, if you wish to proceed with the refund request, just let us know here and we’ll do the needful.

    Looking forward to helpful.

    Mariusz
    Rank Math free

    Please make a refund.

    Hello,

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    As of the month date, you won’t be able to access those premium features we refunded.

    Of course, we’re very sorry to see you go.

    We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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