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Hello,
I’m having issues with Rank Math on my WordPress website. It seems to be working on and off. Several times I have run the SEO analysis for my website and it comes back with the API Error: HTTP 400 error. I saw that if you whitelist Rank Math that has solved the problem for other users but when I contacted WordPress support about this issue they said that they could not do that. They suggested de-activating plugins one at a time to find out if there was a conflict, which I have done but cannot find the culprit. I have also noticed when I was able to get an SEO score that it was not displaying the most recent information such as a mobile snapshot of the website, photos that did not have alt info which were updated with all the info.
Help!
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Hello,
In that case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘API Error: HTTP 400 error’ is closed to new replies.