Plugin Conflict

Hello,

We apologize for the issue you are facing with the Divi Events Calendar and Rank Math. It sounds like a frustrating situation, especially when you need both plugins to work together.

To troubleshoot this conflict, we recommend using the Troubleshooting Mode in Rank Math. Here’s how you can check for the conflict:

1. Navigate to the Troubleshooting Mode in the top bar of Rank Math.
2. Enable Rank Math and your theme, then activate the Divi Events Calendar plugin.
3. Try to reproduce the saving issue on your home page.
4. If the issue persists, disable the Divi Events Calendar and enable other plugins one by one to see if any specific plugin is causing the conflict.

If you find that the Divi Events Calendar is indeed causing the issue, please let us know, and we will do our best to assist you further. You can also reach out to Pee-Aye Creative with any specific error messages or behaviors you observe during this process.

If the problem continues even with only Rank Math and the default WordPress theme active, please reply to this ticket, and a human agent from our support team will take over and provide further assistance.

Thank you for bringing this to our attention, and we hope to help you resolve it soon!

Sources:
Confirming a Theme/Plugin Conflict With Rank Math
List of Known Plugin Conflicts » Rank Math

Hello,

We’ve checked your website and found that the Rank Math REST Routes that we use to update the metadata are being blocked by your Wordfence firewall and most likely this is why you’re facing the issue.

Please check the screenshot below for your reference:

To fix this issue, please activate the Wordfence plugin on your site and whitelist the Rank Math REST Routes below by following the guide below: https://rankmath.com/kb/whitelist-rank-math-in-wordfence/

/wp-json/rankmath/v1/updateMeta
/wp-json/rankmath/v1/updateSchemas
/wp-json/rankmath/v1/updateRedirection
/wp-json/rankmath/v1/getFeaturedImageId
/wp-json/rankmath/v1/getHead
Learn more about troubleshooting this issue here: https://rankmath.com/kb/meta-data-not-saving/

Let us know how this goes.

Thanks.

Hello,

In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

We would like to check the issue but we can’t get past the login page because of a critical error in your website:

Once this error is resolved, please get back to us here so we can debug the issue with the plugin conflict you mentioned.

Looking forward to hearing back from you.

Hello,

Thanks for getting back.

We will keep this ticket open until you confirm that your issue is resolved. Let us know if you need any further assistance with this.

Looking forward to hearing from you.

Hello,

It seems that the issue is also happening if we install other SEO plugins like Yoast so this could be something the developers from “Pee-Aye Creative” need to check as the issue is happening to other plugins as well.

See video screencast: https://i.rankmath.com/v/bbJwHu

With that said, we will check this with our development team as well.

For us to debug further, please share your dev site’s FTP login here.

Looking forward to helping you.