Not seeing the pro version on my account

#888447
  • Resolved Bobby
    Rank Math free

    Hi there,

    I just purchased the pro version but I am not seeing it on my account.

    Can you please check?

    Order Reference RANKMATH241006-7665-76119

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  • Hello,

    We apologize for the issue you are facing with not seeing the PRO version on your account. It’s possible that you may have used a different email address when purchasing Rank Math PRO.

    To resolve this, please log into your Rank Math account and check if the PRO version is listed there. If it’s not available, we recommend contacting our support team to merge both accounts or change the email connected to your PRO account. You can do this by submitting a ticket through the Rank Math Support Forum.

    In your ticket, please include the email address you used to purchase the PRO plan or a screenshot of the invoice you received. This will help our support team locate your account and assist you further.

    Thank you for raising this concern, and we’re here to help you get this sorted out!

    Hello,

    Thank you for contacting Rank Math support.

    You seemed to have marked this ticket as resolved.

    We’re just following up with you to see if you have any other questions or concerns that we can assist you with. Or, if your issue has been resolved, please let us know so we can mark this ticket as closed.

    Thank you for choosing Rank Math.

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