Не зберігаєтьсЯ нічого

#887029
  • Resolved Алексей Полищук

    1 year, 4 months ago

    Rank Math free

    На головній сторінці, в редакторі елементор, вибираю SEO , редагувати сніппет, вношу данні, зберегти…. Але нічого не зберігається. Оновлюю сторінку як було так і остається.

Viewing 4 replies - 1 through 4 (of 4 total)
  • RankBot

    1 year, 4 months ago

    Hello,

    We apologize for the issue you are facing with saving your SEO settings in Elementor. This can happen due to a few common reasons:

    1. Plugin Conflicts: Sometimes, other plugins can conflict with Rank Math, preventing changes from being saved. We recommend checking for plugin conflicts by following our guide on plugin conflict.

    2. JavaScript-Related Errors: There might be JavaScript errors that are causing the issue. You can diagnose these errors by checking the JavaScript Console in your browser. For Chrome, you can open the console by navigating to More Tools → Developer Tools and then clicking on the Console tab. Here’s how it looks:
      Open Developer Tools
      Open console tab

    3. Saving Settings: Ensure that after making changes in the snippet editor, you are clicking the Update button to save the changes. If you navigate away without saving, your changes will be lost.

    If you have checked these and are still experiencing issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

    Алексей Полищук

    1 year, 4 months ago

    Rank Math free

    Відключив усі плагіни. Оставив тільки єлементор та ранк. Проблема зберігається

    Алексей Полищук

    1 year, 4 months ago

    Rank Math free

    disabled all plug-ins except Elementor and rank. The problem remains. HELP!

    Reinelle

    1 year, 4 months ago

    Hello,

    In this case, please check if you are using a Firewall as it may prevent saving the changes.

    If you are using a Firewall, please whitelist this route:

    /wp-json/rankmath/v1/updateMeta
/wp-json/rankmath/v1/saveModule

    You can check this link for more information:
    https://rankmath.com/kb/meta-data-not-saving/

    If the issue persists, please share the error when saving with Rank Math.

    Also, check if there are any Javascript errors in your browser console upon saving.

    You can upload screenshots using this tool and add the link here.

    Looking forward to helping you.

    RankBot

    1 year, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Не зберігаєтьсЯ нічого’ is closed to new replies.