Hello, we’re sorry to hear about the issue you’re facing with your purchase. Unfortunately, we cannot switch purchases between Content AI and the core Rank Math plugin directly. However, we recommend that you reply to this ticket, and a human agent from the Rank Math Support team will assist you further with your request. Thank you for bringing this to our attention!
Hello,
We cannot switch the purchase but we can offer a full refund of Content AI and you can then purchase the correct plan from the website.
Let us know if that would work for you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
