Service Schema not working

#886162
  • Resolved Minty Digital

    1 year, 4 months ago

    Rank Math free

    Hi, I have just installed RankMath on the Minty site and there are a couple of stuff that do not work.

    Service Schema for Pages
    Article Schema for Case studies
    Case study pages set to index but they show as noindex.

    What could be the cause?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Great

    1 year, 4 months ago

    Hello,

    Thank you for contacting Rank Math support.

    Are you saying the Service schema is not showing on Pages although you have set it to show? If yes, please confirm via Rank Math > Title & Metas > Pages > Schema Type. Please note that this is a default global setting, so when you create a new page Rank Math will use the Service schema as your structured data, but you can change/override it on the page level. Check that you have not overwritten the global settings in the individual page’s Rank Math settings. You can also share an example page with us, so we can help take a look.

    Follow the same steps for the Article schema as well.

    Regarding the Case Study pages, please share an example link so we can take a look.

    Thank you for your patience and cooperation. We are looking forward to hearing back from you.

    Rakibuzzaman Siam

    1 year, 4 months ago

    Hello,

    We checked your https://www.mintydigital.com/seo/ page and we can see there are no schema markups added from Rank Math.

    This issue could be caused by conflicting plugins/themes on your website. Kindly make sure you are using the latest version of all the plugins and themes, please update if not yet.

    Here’s a guide for troubleshooting further if the issue persists:
    https://rankmath.com/kb/check-plugin-conflicts/

    You can also follow the steps in this video:
    https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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