Error in inspector

#884990
  • Resolved Kevin

    4 months, 1 week ago

    Rank Math free

    Hi team,

    When I check the inspector of my website, an error message occurs and reffers to Rank Math (see screenshot: https://imgur.com/a/VncLq6G). Can you please help me to solve this? Thanks in advance!

    Kind regards,
    Kevin Mulders

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    4 months, 1 week ago

    Hello,

    We apologize for the issue you are facing with the error message in the inspector related to Rank Math. To assist you better, we recommend checking a few things:

    1. Check WordPress Settings for URL Mismatch: Ensure that there isn’t any mismatch in the URLs on your WordPress settings. Go to WordPress Dashboard → Settings → General and verify that the WordPress Address (URL) and Site Address (URL) fields have the same URL. If there is any discrepancy, correct it and save your changes.
      Check site URL

    2. Check Your Access with Role Manager: Make sure you have access to the Role Manager settings inside Rank Math. If you do, ensure that your user role has been granted all the required user capabilities. After enabling the necessary capabilities, click the Update Capabilities button to reflect the changes.
      Rank Math Role Manager
      Role Manager capabilities

    3. Check If You’ve Activated Rank Math Network-Wide: If you are working in a multisite environment, ensure that Rank Math is installed correctly across the network. Only the Super admin can install plugins network-wide.

    If you have checked these and are still encountering issues, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further.

    Thank you for raising this concern!

    Sources:
    Sorry, You Are Not Allowed to Access This Page » Rank Math

    Rakibuzzaman Siam

    4 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    The error happens when the plugin tries to fetch the Analytics statistics for a post/page that no longer exists on the website. In order to resolve this issue, please head over to your WordPress Dashboard > Rank Math > Status & Tools > Database tools and click the “Rebuild Index” button:

    ​​​​​​​Depending on the number of posts/pages on your website this process can take a few minutes to an hour to complete, but after it has finished you should no longer be seeing this error on your website.

    Let us know how it goes. We are looking forward to helping you.

    Thank you.

    RankBot

    3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Error in inspector’ is closed to new replies.