Purcased using same email but doesn’t reflect, please merge account

#884929
Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 4 months ago

    Hello,

    We apologize for the issue you are facing with your Rank Math account. To merge your accounts, please navigate to the Rank Math Support Forum and open a ticket. In the ticket, make sure to include the email address you used to purchase the PRO plan or a screenshot of the invoice you received from FastSpring.com.

    Once you submit the ticket, our support team will assist you in merging your accounts as requested. Thank you for raising this concern, and we appreciate your patience as we work to resolve it.

    Submit a Ticket

    Jeremy

    1 year, 4 months ago

    Hello,

    Thank you so much for getting in touch.

    All your subscriptions are currently under the email address you shared in the sensitive data section. Can you please confirm if you want this account to be merged to a different account? If so please share the email address of that account and let us know which email address you wish to keep.

    Looking forward to helping you.

    RankBot

    1 year, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Purcased using same email but doesn’t reflect, please merge account’ is closed to new replies.