Issue with Rank Math Not Generating Sitemaps for Categories and Other Taxonomies

#883036
  • Resolved Ahmed Zedan

    1 year, 4 months ago

    Rank Math free

    Dear Rank Math Support Team,

    I hope this message finds you well.

    I am currently experiencing an issue with the Rank Math plugin on my website. It seems that the plugin is only generating sitemaps for pages and posts, but it is not generating sitemaps for categories or any other taxonomies. When I try to access the category sitemap (https://sa-clean.com/category-sitemap.xml), I receive a 404 error page.

    Here’s what I have tried so far:

    Verified that the category sitemap option is enabled in the settings.
    Regenerated the sitemaps manually.
    Cleared both the website cache and the Cloudflare cache.
    Re-saved the permalink settings.
    Disabled other plugins to check for conflicts, but the issue persists.
    Despite these steps, the category sitemap and other taxonomies sitemaps are still not being generated. Could you kindly assist me in resolving this issue?

    Thank you in advance for your help. I look forward to your response.

    Best regards,
    zedan

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 4 months ago

    Hello,

    We apologize for the issue you are facing with Rank Math not generating sitemaps for categories and other taxonomies. Thank you for detailing the steps you’ve already taken to troubleshoot this problem.

    Since you’ve already verified that the category sitemap option is enabled and have tried several troubleshooting steps, we recommend checking a couple of additional things:

    1. Ensure Posts Are Set to Index: If your posts or categories are set to noindex, they won’t appear in the sitemap. You can check this by going to Rank Math SEO → Titles & Meta and ensuring that the Index checkbox is enabled for your categories.
      Index Titles and Meta settings

    2. Check Robots.txt File: Make sure that your robots.txt file does not have any rules blocking the category sitemap. You can check this in Rank Math SEO → General Settings → robots.txt.

    3. Flush Permalinks Again: Sometimes, flushing permalinks multiple times can help. Go to Settings → Permalinks and click Save Changes again.
      Flush Permalink Settings

    4. Check for Custom Canonicals: If you have set custom canonical URLs for your categories, they may not appear in the sitemap. Ensure that you are not using custom canonicals that could be affecting this.

    If after checking these points the issue still persists, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further.

    Thank you for your patience, and we look forward to resolving this issue for you soon!

    Sources:
    Troubleshooting the “Couldn’t Fetch” Error in Google Search Console » Rank Math

    Rakibuzzaman Siam

    1 year, 4 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We checked your category sitemap and we can see it is working properly without any issues:

    Can you please confirm if you already managed to resolve the issue?

    However, it looks like you’re currently using the Rank Math PRO plugin on your website, but the account you have used to open this ticket is the Rank Math free version.

    Please search and forward a receipt from FastSpring.com so we can locate your account and verify it.

    Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Issue with Rank Math Not Generating Sitemaps for Categories and Other Taxonomies’ is closed to new replies.