Petri.com Sitemaps not updating

#882415
  • Resolved Russell Smith

    1 year, 2 months ago

    Rank Math free

    Hi,

    At Petri.com, our sitemaps haven’t updated since September 13. I’ve included some examples below. Could you look into the problem?

    [moved to sensitive data section]

    Thanks,
    Russell Smith.

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 2 months ago

    Hello,

    We apologize for the issue you are facing with the sitemaps not updating on Petri.com. Here are a few steps you can take to troubleshoot this problem:

    1. Flush Permalinks: Sometimes, simply saving the permalinks can resolve sitemap issues. Go to your WordPress admin area, navigate to Settings → Permalinks, and click the Save Changes button, even if you didn’t make any changes.
      Flush permalink settings

    2. Check Sitemap Configuration: Ensure that your sitemaps are correctly configured. You can validate your sitemap using the Validate XML Sitemap tool to check for any issues.
      An example displaying how to validate a sitemap

    3. Ensure Posts Are Set to Index: If all your posts are set to noindex, your sitemap will appear empty. Check this by going to Rank Math SEO → Titles & Meta and ensuring the Index checkbox is enabled for your posts.
      Index Titles and Meta settings

    4. Clear Cache: If you have any caching plugins or server-side caching, clear the cache to ensure that the latest sitemap is being served.

    5. Check for Plugin Conflicts: Sometimes, other plugins can interfere with the sitemap functionality. You can use the Health Check plugin to identify any conflicts.

    If these steps do not resolve the issue, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further. Thank you for bringing this concern to our attention!

    Rakibuzzaman Siam

    1 year, 2 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We checked your sitemaps and we can see they are already up to date. Please check the screenshots in the sensitive data section for reference.

    However, if you face the issue again in the future, please try to follow the steps below to clear your sitemap cache.

    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    Hope that helps and please don’t hesitate to let us know if you have any other questions.
     
    Thank you.

    RankBot

    1 year, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Petri.com Sitemaps not updating’ is closed to new replies.