XML sitemap

#879801
  • Resolved One Indias
    Rank Math free

    This XML file does not appear to have any style information associated with it. The document tree is shown below.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello, we apologize for the issue you are facing with your XML sitemap. The message you are seeing indicates that the XML file is being displayed in its raw format, which is typical for XML sitemaps as they are not meant to be styled like HTML pages.

    To ensure that your XML sitemap is functioning correctly, please check the following:

    1. Correct Header: Ensure your sitemap file starts with the correct XML header:

    2. Status Code: Use a tool like httpstatus to check if your sitemap returns a status code of 200.
    3. Flush Permalinks: If you encounter a 404 error, try flushing permalinks by going to the Permalinks page in your WordPress dashboard and clicking Save Changes.
    4. Clear Cache: After making changes, clear your website cache and try accessing the sitemap again.

    If the issue persists, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

    not resolved

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Can you please share your sitemap URL with us so that we can check the issue further for you? Meanwhile, please try to follow the steps below and see if that works for you.

    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    Let us know how it goes.

    Thank you.

    Adrian
    Rank Math free

    I have exactly the same problem, everything appears white.

    Hello @adrian39,

    Please make sure to open a new ticket for your particular issue and share the XML sitemap URL in that new ticket so the team can take a closer look.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘XML sitemap’ is closed to new replies.