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Hello,
The RankMath option is not showing on the Coupon Store and Categories pages. Before it was showing, I easily added the Meta Title and Description to my store and Categories pages. But suddenly it’s totally disabled from these pages.
I am also sharing the screenshot too to easily understand by you.
I request you please have a look into this matter and do the needful ASAP.
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Hello,
We apologize for the issue you are facing with the Rank Math Meta Box not showing on your Coupon Store and Categories pages. It can be frustrating when you are unable to add Meta Titles and Descriptions as you did before.
To resolve this issue, please follow these steps:
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Navigate to Titles & Meta Settings: Go to Rank Math SEO → Titles & Meta from your WordPress dashboard.
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Select the Post Type/Taxonomy: In the Titles & Meta settings, find the list of post types and taxonomies on the left-hand side. Choose the post type or taxonomy where you want to enable the Meta Box (for example, Categories).
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Enable Add SEO Controls: Scroll down to locate the Add SEO Controls option and enable it.
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Check Your Pages: After enabling the controls, check your Coupon Store and Categories pages again. If you are using the Block Editor, look for the Rank Math SEO icon at the top-right corner. If you are using the Classic Editor, scroll down to see if the Meta Box appears.
If the Meta Box still does not appear after following these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for bringing this concern to our attention! We hope to resolve it quickly for you.
Sources:
Why Rank Math’s Meta Box is Not Showing? » Rank MathHello,
Please follow this guide to help you with your issue: https://rankmath.com/kb/why-rank-math-meta-box-is-not-showing/
If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
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