Hello,
We’re sorry to hear that you are facing issues logging into your account due to Cloudflare. It sounds frustrating, and we appreciate you bringing this to our attention.
Since you’ve already tried different browsers, here are a few additional steps you might consider:
- Clear Your Browser Cache: Sometimes, cached data can cause login issues. Clearing your cache might help.
- Disable Browser Extensions: Certain extensions, especially ad blockers or privacy-focused ones, can interfere with login processes. Try disabling them temporarily.
- Check Your Internet Connection: Ensure that your internet connection is stable and not being affected by any VPN or proxy settings.
- Contact Your ISP: Occasionally, your Internet Service Provider may have settings that affect how Cloudflare interacts with your connection.
If the issue persists, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for your patience!
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Could you please share a screencast of the issue by using a tool like https://loom.com so that we can check this further for you? A visual representation of the issue will help us to understand it better.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
