On a WordPress site, I face this problem. What is the solution???

#876706
  • Resolved MOHAMAD STEIF

    1 year, 2 months ago

    Rank Math free

    https://imgur.com/D5XT09n

    On a WordPress site, I face this problem. What is the solution??? (There has been a critical error on this website.) When activating the Schema (Structured Data) option in the MATH RANK SEO plugin, the site stops working.

    Fatal error: Uncaught Error: Call to undefined method RankMathPro\Schema\Display_Conditions::can_add_publisher() in /home/rayatgru/public_html/wp-content/plugins/seo-by-rank-math-pro/includes/modules/schema/class-display-conditions.php:126 Stack trace: #0 /home/rayatgru/public_html/wp-content/plugins/seo-by-rank-math-pro/includes/modules/schema/class-display-conditions.php(68): RankMathPro\Schema\Display_Conditions::can_add() #1 /home/rayatgru/public_html/wp-content/plugins/seo-by-rank-math-pro/includes/modules/schema/class-frontend.php(298): RankMathPro\Schema\Display_Conditions::get_schema_templates() #2 /home/rayatgru/public_html/wp-includes/class-wp-hook.php(324): RankMathPro\Schema\Frontend->add_template_schema() #3 /home/rayatgru/public_html/wp-includes/plugin.php(256): WP_Hook->apply_filters() #4 /home/rayatgru/public_html/wp-content/plugins/seo-by-rank-math/includes/traits/class-hooker.php(106): apply_filters_ref_array() #5 /home/rayatgru/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/schema/class-jsonld.php(149): RankMath\Schema\JsonLD->do_filter() #6 /home/rayatgru/public_html/wp-includes/class-wp-hook.php(324): RankMath\Schema\JsonLD->json_ld() #7 /home/rayatgru/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #8 /home/rayatgru/public_html/wp-includes/plugin.php(565): WP_Hook->do_action() #9 /home/rayatgru/public_html/wp-content/plugins/seo-by-rank-math/includes/traits/class-hooker.php(90): do_action_ref_array() #10 /home/rayatgru/public_html/wp-content/plugins/seo-by-rank-math/includes/frontend/class-head.php(180): RankMath\Frontend\Head->do_action() #11 /home/rayatgru/public_html/wp-includes/class-wp-hook.php(324): RankMath\Frontend\Head->head() #12 /home/rayatgru/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #13 /home/rayatgru/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #14 /home/rayatgru/public_html/wp-includes/general-template.php(3065): do_action() #15 /home/rayatgru/public_html/wp-content/themes/woodmart/header.php(12): wp_head() #16 /home/rayatgru/public_html/wp-includes/template.php(810): require_once(‘/home/rayatgru/…’) #17 /home/rayatgru/public_html/wp-includes/template.php(745): load_template() #18 /home/rayatgru/public_html/wp-includes/general-template.php(48): locate_template() #19 /home/rayatgru/public_html/wp-content/plugins/elementor/modules/page-templates/templates/header-footer.php(9): get_header() #20 /home/rayatgru/public_html/wp-includes/template-loader.php(106): include(‘/home/rayatgru/…’) #21 /home/rayatgru/public_html/wp-blog-header.php(19): require_once(‘/home/rayatgru/…’) #22 /home/rayatgru/public_html/index.php(17): require(‘/home/rayatgru/…’) #23 {main} thrown in /home/rayatgru/public_html/wp-content/plugins/seo-by-rank-math-pro/includes/modules/schema/class-display-conditions.php on line 126
    There has been a critical error on this website.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Miguel

    1 year, 2 months ago

    Hello,

    Thank you for contacting support.

    This error come from the PRO plugin but you opened this ticket with a Free account. To provide assistance with this we need to verify the purchase so please let us know the email address you used to purchase the PRO plugin.

    Looking forward to hearing back from you.

    MOHAMAD STEIF

    1 year, 2 months ago

    Rank Math free

    The email that was purchased is from the company I work for, the advertising agency.

    MOHAMAD STEIF

    1 year, 2 months ago

    Rank Math free

    I will attach a screenshot to prove that I purchased the product.
    https://imgur.com/zoUEhgT

    Miguel

    1 year, 2 months ago

    Hello,

    That screenshot doesn’t prove that you have purchased the PRO subscription. Please share the email address that you used to make this purchase so we can validate it and help you further with your issue using the PRO plugin.

    Thank you.

    RankBot

    1 year, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘On a WordPress site, I face this problem. What is the solution???’ is closed to new replies.