Hello,
We apologize for the issue you are facing with your Content AI subscription. Since the email used for the purchase is different from the one associated with your account, we will need to merge both accounts or change the email connected to your subscription.
Thank you for providing the email addresses in the sensitive data section. Our support team will review your request and ensure that your subscription is added to the correct account.
If you have any further questions or need assistance, feel free to reply to this ticket, and a human agent will take over and assist you further.
Thank you for your understanding!
Hello,
Thank you for contacting Rank Math support
You have marked this ticket as resolved and so we are unable to access the information you placed in the sensitive data section.
Can you please confirm if you still need our assistance with this issue or anything else? Or, if the issue has been resolved, please let us know so we can mark this ticket as closed.
Looking forward to hearing back from you.
Thank you.
