Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
It seems like you purchased the plugin with some other email address.
Can you please search and forward a receipt from FastSpring.com so we can locate your account?
Looking forward to helping you.
I accidently paid for basic and pro u*********@l**************. You made money I got ripped off
I asked to cancel a long one over my idiot webmaster ordered this. Screw you for taking money when nut even used or improper by idiots
Like me who did not understand city could refunded but heard hey your wealthy and I got screwed
I as uninformed had basic and pro in error and made $150 I never used this crappy plug in from a dumb webmaster
Yes under another emsil. What a frighin rip off
Hello,
We found another account the might be associated with you, it’s under the email in the sensitive data section.
This account do have Rank Math PRO and Content AI subscription that was purchased last year, September 19, 2023. We can see that the subscription was successfully canceled and you won’t get billed for its renewal.
Please check the login link we provided in the sensitive data section.
About the refund, unfortunately, the subscription has passed the refund period. What we can do to help is somehow give you another three months before the subscription expires and merge your accounts to avoid confusion in the future.
If so, please tell us the preferred email address and we will do the needful.
How does that sound? Please let us know.
We really look forward to hearing back from you. Thank you.
Yes I cancelled today Under i***@l**************. I never used it. My idiot webmaster ordered and I cancelled anbd got ripped off. screw u for taking money and not having phone support for non tech people. Shame on you! No wonder tech businesses are wealthy. You rip off innocent people
Hello,
We sincerely apologize for the inconvenience. Unfortunately, we do not offer phone support at this time, but we do offer ticket support via support.rankmath.com and email support via s******@r***********.
If you need help with anything else, please let us know.
I cancelled this crsp. I wanted refund. I never ordered it. My damn ex webmaster did.
It’s a waste of my money
Hello,
We apologize for the inconvenience. Unfortunately, your subscription is no longer valid for a refund, so we are unable to issue a refund at this time.
If you require assistance with anything else, please feel free to create a new ticket here.
Best regards,
rip off, i cancelled yesterday i never signed up for this
help the millions of others who are techie, not 70 year old idiots like me
Honest companies bend the rules for dissatisfied customers but you don’t even go out of your way
to ask, inquire, offer or help.
