Rank Math zero data

#875393
  • Resolved andre kempe
    Rank Math free

    status:
    for prometronics.com i have installed Rank Math SEO wordpress plugin.
    Order ID: RANKMATH240908-3961-23275
    not sure if the installation is complete.
    I have connected google search console via the Rank Math Wizard, and do get data on the google UI.

    Issue:
    i see no data on the Rank Math Module within WordPress UI

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    We apologize for the issue you are facing with Rank Math showing zero data. It sounds like you’ve taken the right steps by connecting Google Search Console through the Rank Math Wizard. Here are a few things you can check to resolve this issue:

    1. Ensure Proper Connection: Double-check that both Google Search Console and Google Analytics modules are connected correctly in Rank Math. You can verify this in the Rank Math SEO → General Settings section.
      Analytics and Search Console connected

    2. Import New Data Manually: If everything seems connected properly, you can try importing new data manually. Go to the Analytics section under Rank Math SEO → General Settings. Scroll down to the Analytics Database section, click on Delete Data, and then click on Update Data manually. This should fetch your data within a few minutes.
      Delete and Update data in Analytics

    3. Check for Errors: After updating the data, check for any errors in the Analytics page from Rank Math SEO → Analytics. You can inspect the page for any potential plugin conflicts that might be causing the issue.
      Check Developer Console for any errors

    4. Update to the Latest Version: Make sure you are using the latest version of Rank Math. You can check this under Plugins → Installed Plugins in your WordPress dashboard. If an update is available, please update it.
      Update Rank Math SEO plugin

    If you have followed these steps and still see no data, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

    as mentioned above.
    Google search console does show data on many pages, like:
    https://prometronics.com/

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    For initial troubleshooting, you can try to follow this guideline and see if that works for you: https://rankmath.com/kb/delete-old-analytics-data/

    If the issue persists, please follow the steps below to create a troubleshooting log so that we can check the issue further for you.

    1. At first add the following filter to your website:

    add_filter( 'rank_math/analytics/log_response', '__return_true' );
    

    Here is a guide you can follow to add the filter:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/

    2. After adding the filter, please run the pending Scheduled Action from your WordPress Dashboard > Tools > Scheduled Actions > Pending  or you can try visiting the following URL:

    https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pending
    

    This is how it should look like:

    When some actions have completed running, please check the Analytics log under wp-content/uploads/rank-math and share that with us. You can upload the log file using this tool.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Rank Math zero data’ is closed to new replies.