Hello,
We apologize for the issue you are facing with the IndexNow tool and the 404 error code. A 404 error typically indicates that the requested page could not be found on the server.
To troubleshoot this issue, we recommend checking your web server settings to ensure that it is configured to return a 404 error for missing pages. If your server is not set up correctly, it may return a 200 status code instead of a 404, which can lead to indexing issues.
You may want to contact your web hosting provider to verify and fix your server settings.
If you have any further questions or need additional assistance, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further.
Thank you for raising this concern!
Sources:
How to Fix the Submitted URL Seems to Be a “Soft 404” Error » Rank Math
Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
Can you please try setting up the Instant Indexing again? Please follow the steps from this guide carefully and make sure you don’t miss any steps: https://rankmath.com/blog/google-indexing-api/
If the issue persists, let us know and we’ll help you debug the issue further.
Looking forward to helping you.
Hi Jeremy, I’ve recreated it three times now. Still the same issue. Thank you for looking into this.
Hello,
Can you please confirm if you’re getting the error while trying to Get Status? If so, before requesting to get the status, please try to submit the URL in Publish/Update URL first as Google isn’t aware of the URL. Once done, please check the URL again with Get URL Status.
Let us know how it goes. Looking forward to helping you.
Thank you.
Not receiving success when submitting the publish. I have the login attached if you want to check it out. Thank you
Hello,
We have discovered a problem with the Instant Indexing service and are currently investigating it on our end. However, we are unable to troubleshoot this issue on your end because the Rank Math plugin is not installed on the site and the Instant Indexing plugin is also deactivated.
If you still require assistance with this matter, please reinstall Rank Math so that we may help troubleshoot the issue.
Best regards
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
