Rank Math Pro not in my account

#875264
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  • Hello,

    We apologize for the issue you are facing with your Rank Math PRO subscription not appearing in your account. This situation often arises if you might have connected to your website using a different account than the one you used to purchase Rank Math PRO.

    To resolve this, please ensure that you have installed the Rank Math PRO version alongside the Free version. You can follow these steps:

    1. Disconnect Your Account: Go to your WordPress Dashboard → Rank Math SEO → Dashboard → Help, and click on Disconnect Account.
      Disconnect Account

    2. Reconnect with the Correct Account: After disconnecting, reconnect using the correct account that has the PRO subscription.

    If you still do not see the PRO subscription after following these steps, it may be necessary to log out and log back in with the email address associated with your Rank Math PRO purchase.

    For further assistance, please reply to this ticket, and a human agent from the Rank Math Support team will take over and help you resolve this issue. Thank you for raising this concern!

    Sources:
    Website Not Shown In Rank Math Account Area » Rank Math

    Hello,

    It seems like you’ve marked this ticket as resolved.

    Can you please confirm if you still need our assistance with this issue or anything else?

    Looking forward to hearing back from you.

    Thank you.

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