Hello,
Thank you for contacting Rank Math support.
We would love to process this refund as per our 30-day refund policy but can you please let us know what you didn’t like about the Content AI? This will help us make it better so you can give it another shot in the future.
We really look forward to hearing back from you.
Sure, to start I use elementor. The integration with elementor was not very intuitive at least how i have my page set up. Then the credits are way to high. There is no real automation for older content, would have to redo everything one by one. Already have gpt+ so content creation represented 1% of what i was looking for, my main interest was the other parts, technical meta creation, including tags for the images. I see how it as value for some users but in my particular case it really doesn’t fit my needs, for the price it really could come with more features like for example image creation. And batch content edition. Sorry i can’t give a really detailed information on the overall usage but i tested it for 10 minutes didn’t really got to see everything, just enough to see it wouldn’t fit my needs.
Hello,
We appreciate your detailed feedback as we improve our Content AI feature.
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those premium features we refunded.
Of course, we’re very sorry to see you go.
Hope that helps.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
