Divi builder – Rankmath integration not fully working

Hello,

We apologize for the issue you are facing with the integration between Divi and Rank Math. It seems that the problem you are experiencing, where the Rank Math panel closes when trying to access the "Social tab," could be related to a JavaScript conflict or a compatibility issue between the two plugins.

Here are a few steps you can try to troubleshoot this issue:

1. Check for JavaScript Errors: Open the Developer Tools Console in your browser (you can do this by pressing Ctrl + Shift + J on Windows or Cmd + Option + J on Mac) and look for any errors that appear when you try to open the Social tab. This might give you clues about what is causing the issue.
   
   
   

2. Firewall Settings: If you have a firewall plugin installed, ensure that it is not blocking any Rank Math files. You may need to whitelist certain files related to Rank Math.

3. Theme Compatibility: Sometimes, issues can arise from the theme itself. Ensure that your Divi theme is updated to the latest version.

4. Contact Support: If the issue persists after trying these steps, please reply to this ticket with any error messages you find in the console, and a human agent from the Rank Math Support team will assist you further.

Thank you for bringing this concern to our attention. We appreciate your patience as we work to resolve this issue!

Hello,

We noticed some 503 error logs on the browser console, and this could be the cause as it means some required initial data is not loaded as expected.

Could you please reach out to your host with this info and let them look into it. Then share with us their related response.

Thank you.

Hello,

It looks like the edit with Divi option is not working as expected and we’re getting redirected to another page with a critical error (see image below).

Please include the FTP details as well, so we may be able to look into this and share the cause of the issue.

( It would even be better to create a staging site and share the admin and FTP details to that instead of the live one, so we don’t interfere with normal operations of the current site, when troubleshooting )

Thank you.