using credits for nothing and a lot of credits

#874784
  • Resolved Miguel
    Rank Math free

    What can I help you with?

    hi after first tests this thing already used 1k credits and didnt generate a single word. Probably my fault for doing something wrong but obviously everyone will do things wrong on the beginning
    Bot Avatar

    It sounds like you may have made multiple Content AI Research requests, which each cost 500 Credits. If you made two requests, that would explain the 1,000 Credits used without generating any words.

    Here’s a breakdown of how credits are consumed:

    Content AI Research Request: Each request costs 500 Credits.
    Word Generation: Each word generated costs 1 Credit.
    Alt Text Generation: Generating alt text for an image costs 50 Credits.
    If you need more information on how to effectively use your credits, you can refer to the Content AI Plans and Credits page for detailed guidance.

    _________________________

    Iam using elementor went to seo tab/rank math write, filled the fields clicked create and nothing. Tried two or 3 times didn’t generate anything and removed credits.
    Just got the ai subscription right now Iam not impressed at all so far it doesn’t seem to do any of what I wanted it to do.
    Basically all I need is for it to automatically fill the metadata from articles I create is it possible to automate it so I don’t have to open all my articles one by one?

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  • Hello,

    We apologize for the issue you are facing with the Content AI feature. It sounds like there may have been some confusion regarding how credits are consumed, especially with the Content AI Research requests. Each request costs 500 Credits, and if you made multiple requests without generating any content, that could explain the depletion of your credits.

    Regarding your need to automatically fill metadata for your articles, currently, the Content AI does not support fully automating the metadata generation for existing articles in bulk. You would typically need to open each article individually to utilize the Content AI features for generating metadata.

    If you have further questions or need assistance with specific functionalities, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising your concerns!

    Sources:
    Content AI Credits and Plans: Everything You Need to Know » Rank Math

    Miguel
    Rank Math free

    Oh ok then iam afraid it will be of no use to me, could you please proceed to the refund?

    I explain why, for ai content already have gpt+ subscription the idea was only time saving but at the price credits go i guess i will use a extra minute to insert them 🙂

    Hello,

    We have replied to your other ticket to address your refund request.

    Hope that helps.

Viewing 3 replies - 1 through 3 (of 3 total)

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