Hello,
We apologize for the issue you are facing with the Rank Math module not appearing in Divi. To ensure proper integration, please follow these steps:
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Check Plugin Activation: Make sure that both Rank Math and Divi are activated in your WordPress dashboard.
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Update Plugins: Ensure that you are using the latest versions of both Rank Math and Divi. Sometimes, compatibility issues arise from outdated plugins.
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Divi Builder Settings: Go to the Divi Builder settings and check if there are any options related to third-party plugins or modules that need to be enabled for Rank Math.
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Clear Cache: If you are using any caching plugins, clear the cache to see if that resolves the issue.
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Conflict Check: Temporarily deactivate other plugins to check if there is a conflict preventing Rank Math from appearing in Divi.
If you have followed these steps and the issue persists, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for raising this concern, and we hope to resolve it quickly for you!
Sources:
Rank Math PRO – Pricing Plans for Businesses & Individuals
I already tried but it is still not working…
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
This issue could be caused by conflicting plugins/themes on your website. Kindly make sure you are using the latest version of all the plugins and themes, please update if not yet.
Here’s a guide for troubleshooting further if the issue persists:
https://rankmath.com/kb/check-plugin-conflicts/
You can also follow the steps in this video:
https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hi,
Still having trouble to use Rankmath. We are on wordpress and use Divi to create our content. The site is not yet online as we are working on a redesign. Is this why the Rankmath icon is not displayed?
I can’t attach the photo to show it.
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.