Hello,
We apologize for the issue you are facing with the regex redirect. It seems like you have set up the regex correctly, but there might be a few things to check to ensure it works as intended:
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Regex Option: Make sure that you have selected the Regex option in the matching dropdown when adding your redirect.
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Redirect Activation: Ensure that the redirect is activated after you save it. Sometimes, redirects can be saved but not activated.
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Cache Issues: If you have any caching plugins or server-side caching enabled, try clearing the cache to see if that resolves the issue.
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Check for Conflicts: Ensure that there are no other redirects that might conflict with this one. You can check your existing redirects in the Rank Math dashboard.
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Test with a Simple Redirect: As a troubleshooting step, try setting up a simple redirect without regex to see if that works. For example, redirect /course/myth-mind-and-magic/ directly to /courses/myth-mind-and-magic/ and see if that functions correctly.
If you’ve checked all these points and it still doesn’t work, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!
Sources:
How to Use Regex Redirects in Rank Math » Rank Math
I cleared all the cache, and seems to be working now.
Hello,
We’re glad that you have already resolved this issue by clearing the cache.
If you have any other concerns, please don’t hesitate to contact us anytime so we can assist you further.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
