Instant Indexing gives no response

#873541
  • Resolved Tom

    1 year, 4 months ago

    Rank Math free

    Hi,

    Instant Indexing gives no response with louis stewart #873413.

    I got the no response issue as submitting updating URL about 7-8 hours ago.

    I remebered I did Instant Indexing pluging update yesterday.

    Before the pluging update, Instant Indexing was working as usual.

    Some of pages, which were published about a weelk ago, I used Instant Indexing to submit new URL, thet were successfully indexed. But now I can’t update URL using Instant Indexing pluging.

    Thanks in advance.

    Tom

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 4 months ago

    Hello,

    We apologize for the issue you are facing with the Instant Indexing feature. It seems that after updating the plugin, you are experiencing a lack of response when trying to submit URLs for indexing.

    Here are a few steps you can take to troubleshoot this issue:

    1. Check Plugin Settings: Ensure that the Instant Indexing module is still enabled in your Rank Math settings after the update. Sometimes updates can reset certain configurations.
    2. API Key Validation: If you are using the IndexNow feature, make sure that the API key is correctly set up and accessible. You can refer to our guide on How to Use IndexNow With Rank Math for more details.
    3. Clear Cache: If you have any caching plugins installed, try clearing the cache as it might be causing issues with the submission process.
    4. Check for Conflicts: Disable other plugins temporarily to see if there is a conflict affecting the Instant Indexing functionality.
    5. Review Error Logs: Check your server error logs for any messages related to the Instant Indexing submissions.

    If the problem persists after trying these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for bringing this concern to our attention!

    Sources:
    How to Use IndexNow With Rank Math » Rank Math

    Ike

    1 year, 4 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that this issue might have caused.

    In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    1 year, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Instant Indexing gives no response’ is closed to new replies.