Hello,
We apologize for the issue you are facing with your Rank Math PRO version and Content AI after moving your website.
To resolve this, please ensure that you are logged into the correct account associated with your Rank Math purchase. You can check your remaining credits by visiting your Rank Math account at this URL: Rank Math Account.
If you find that your credits are correct but not reflecting on your website, please follow these steps:
- Go to your WordPress admin area.
- Navigate to Rank Math > Dashboard > Help.
- Disconnect and then reconnect your Rank Math account.
After reconnecting, refresh the credits count in your Content AI to ensure it requests the updated credits from our server.
If you continue to experience issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for bringing this to our attention!
i cant find nothing there lake never was
please i need helph
Hello,
Thank you for contacting support.
We already replied to your email about the same.
This account doesn’t have a PRO subscription and never had one so you must have signed up using a different email address. Please search and forward us the FastSpring receipt of your purchase so we can locate it in our system.
Looking forward to hearing back from you.
Hello,
Please ignore the reply above.
We have located the purchase and provided the details in the other ticket. Please check our reply there and get back to us to get this resolved ASAP.
Thank you.
