always get zero

#872851
Viewing 5 replies - 1 through 5 (of 5 total)
  • RankBot

    1 year, 3 months ago

    Hello, we apologize for the issue you are facing with seeing zero search traffic in your WordPress dashboard. There could be several reasons for this, but it is often due to an incorrect configuration with Rank Math or Google Analytics.

    Here are some steps you can take to troubleshoot the issue:

    1. Check the Google Analytics Property You Use: Ensure that you are using the correct version of Google Analytics (Universal or GA4). Make sure you have added the Google Analytics code to your website. If you are not using any other plugins to add the code, you can enable the Install analytics code option in Rank Math.
      Create new GA4 property
      You can find a dedicated tutorial on how to integrate Rank Math with GA4.

    2. Update to the Latest Version of Rank Math: Ensure that you are using the latest version of Rank Math. You can check for updates by navigating to Plugins → Installed Plugins in your WordPress dashboard. If there are updates available, click the update now link below the plugin.
      Open Installed Plugins in WordPress
      Update Rank Math SEO plugin

    3. Copy System Info to Clipboard: If the data is still not appearing, go to Rank Math SEO → Status & Tools → System Status and click Copy System Info to Clipboard. You can then reply to this ticket and include the system info so that our support expert can look into the issue.
      Copy System Info to Clipboard

    If you continue to experience issues after following these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

    Sources:
    What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math

    Kenny Purnomo

    1 year, 3 months ago

    Rank Math free
    
### rank-math ###

version: 1.0.227.1
database_version: 1
plugin_plan: Free
active_modules: woocommerce, acf, sitemap, link-counter, local-seo, redirections, rich-snippet, seo-analysis, analytics, image-seo
refresh_token: Token exists
permissions: 
	Search Console: Given
rank_math_404_logs: 32 KB
rank_math_redirections: 288 KB
rank_math_redirections_cache: 176 KB
rank_math_internal_links: 3 MB
rank_math_internal_meta: 2 MB
rank_math_analytics_gsc: 80 KB
rank_math_analytics_objects: 2 MB
rank_math_analytics_inspections: 1 MB

### wp-core ###

version: 6.6.2
site_language: id_ID
user_language: en_US
timezone: Asia/Jakarta
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 1
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 36
dotorg_communication: true

### wp-dropins (3) ###

advanced-cache.php: true
maintenance.php: true
object-cache.php: true

### wp-active-theme ###

name: Blocksy Child (blocksy-child)
version: undefined
author: Creative Themes
author_website: (undefined)
parent_theme: Blocksy (blocksy)
theme_features: core-block-patterns, widgets-block-editor, post-thumbnails, automatic-feed-links, responsive-embeds, html5, title-tag, custom-logo, lifterlms-sidebars, boostify-header-footer, rank-math-breadcrumbs, fl-theme-builder-headers, fl-theme-builder-footers, fl-theme-builder-parts, editor-styles, editor-style, editor-color-palette, editor-gradient-presets, menus, align-wide, customize-selective-refresh-widgets, header-footer-elementor, woocommerce, wc-product-gallery-lightbox, wc-product-gallery-zoom, widgets
theme_path: /home/bravomot/public_html/wp-content/themes/blocksy-child
auto_update: Disabled

### wp-parent-theme ###

name: Blocksy (blocksy)
version: 2.0.66
author: CreativeThemes
author_website: https://creativethemes.com
theme_path: /home/bravomot/public_html/wp-content/themes/blocksy
auto_update: Disabled

### wp-mu-plugins (1) ###

WP Shifty Loader: author: (undefined), version: (undefined)

### wp-plugins-active (34) ###

Add coupon by link / URL coupons for Woocommerce: version: 1.1.47, author: PI Websolution, Auto-updates enabled
Advanced Custom Fields PRO: version: 6.3.6, author: WP Engine, Auto-updates enabled
Advanced Database Cleaner PRO: version: 3.2.9, author: Younes JFR., Auto-updates enabled
Blocksy Companion (Premium): version: 2.0.66, author: CreativeThemes, Auto-updates enabled
Delete Me: version: 3.2, author: Clinton Caldwell, Auto-updates enabled
Elementor: version: 3.24.0, author: Elementor.com, Auto-updates enabled
EWWW Image Optimizer: version: 7.8.0, author: Exactly WWW, Auto-updates enabled
FiboSearch - AJAX Search for WooCommerce (Pro): version: 1.28.1, author: FiboSearch Team, Auto-updates enabled
Headers Security Advanced & HSTS WP: version: 5.0.40, author: 🐙 Andrea Ferro, Auto-updates disabled
Joinchat: version: 5.1.7, author: Creame, Auto-updates enabled
MalCare WordPress Security Plugin - Malware Scanner, Cleaner, Security Firewall: version: 5.73, author: MalCare Security, Auto-updates enabled
Media Cloud: version: 4.6.4, author: interfacelab, Auto-updates enabled
Nextend Social Login: version: 3.1.14, author: Nextendweb, Auto-updates enabled
PDF Invoices & Packing Slips for WooCommerce: version: 3.8.6, author: WP Overnight, Auto-updates enabled
Photo Reviews for WooCommerce: version: 1.2.12, author: VillaTheme, Auto-updates enabled
Quickcreator: version: 0.0.6, author: Quickcreator, Auto-updates enabled
Rank Math SEO: version: 1.0.227.1, author: Rank Math, Auto-updates enabled
Redis Object Cache: version: 2.5.3, author: Till Krüss, Auto-updates enabled
Reviews and Rating - Google Reviews: version: 5.5, author: Noah Hearle, Design Extreme, Auto-updates enabled
Shop as Client for WooCommerce: version: 3.6.1, author: PT Woo Plugins (by Webdados), Auto-updates enabled
TablePress: version: 2.4.2, author: Tobias Bäthge, Auto-updates enabled
WooCommerce: version: 9.2.3, author: Automattic, Auto-updates enabled
Woocommerce - Xendit: version: 5.1.2, author: Xendit, Auto-updates disabled
WooCommerce Cart Abandonment Recovery: version: 1.3.0, author: CartFlows Inc, Auto-updates enabled
WooCommerce Cart Share & Save: version: 3.2.1, author: WeCreativez, Auto-updates enabled
WooCommerce Photo Reviews Premium: version: 1.3.14, author: VillaTheme, Auto-updates disabled
Woongkir: version: 1.3.12, author: Sofyan Sitorus, Auto-updates enabled
WPCode Lite: version: 2.2.1, author: WPCode, Auto-updates enabled
WP Login & Register using JWT: version: 2.8.0, author: miniOrange, Auto-updates enabled
WP Mail SMTP: version: 4.1.1, author: WP Mail SMTP, Auto-updates enabled
WP Rocket: version: 3.16.4, author: WP Media, Auto-updates disabled
WP Shifty: version: 1.0.13, author: SWTE, Auto-updates disabled
WPvivid Backup Plugin: version: 0.9.106, author: WPvivid Team, Auto-updates enabled
WPvivid Plugins Pro: version: 2.2.27, author: wpvivid.com, Auto-updates enabled

### wp-server ###

server_architecture: Linux 4.18.0-553.8.1.lve.el8.x86_64 x86_64
httpd_software: LiteSpeed
php_version: 7.4.33 64bit
php_sapi: litespeed
max_input_variables: 1000
time_limit: 300
memory_limit: 512M
max_input_time: 300
upload_max_filesize: 256M
php_post_max_size: 256M
curl_version: 7.87.0 OpenSSL/1.1.1w
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true
current: 2024-09-12T09:24:36+00:00
utc-time: Thursday, 12-Sep-24 09:24:36 UTC
server-time: 2024-09-12T16:24:33+07:00

### wp-database ###

extension: mysqli
server_version: 10.6.18-MariaDB-cll-lve
client_version: 10.6.18-MariaDB
max_allowed_packet: 268435456
max_connections: 151

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/bravomot/public_html/wp-content
WP_PLUGIN_DIR: /home/bravomot/public_html/wp-content/plugins
WP_MEMORY_LIMIT: 256M
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG: false
WP_DEBUG_DISPLAY: false
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Undefined
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
fonts: not writable
mu-plugins: writable
    Reinelle

    1 year, 3 months ago

    Hello,

    Please follow the steps below to delete old analytics data and start a fresh import on your WordPress dashboard > Rank Math > Status & Tools > Database tool tab:

    Rebuild

    After rebuilding the analytics index of posts, go to Rank Math > General Settings > Analytics, and under “Analytics Database”, click “Update Data Manually”.

    Your analytics data should be updated to the latest after that.

    Let us know how this goes.

    Kenny Purnomo

    1 year, 3 months ago

    Rank Math free

    it says fetching in progress. it has been several hours

    Ike

    1 year, 3 months ago

    Hello,

    In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    1 year, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘always get zero’ is closed to new replies.