Hello,
We apologize for the issue you are facing with your Rank Math subscription. It seems that there might be a problem with the email address associated with your account. If the email used for your Business plan differs from the one on your FREE account, we will need to merge both accounts or change the email connected to your Business plan.
To resolve this, please reply to this ticket with the email address you used to purchase the Business plan or a screenshot of the invoice you received. Our support team will then assist you in locating your account and updating it accordingly.
Thank you for raising this concern, and we appreciate your patience as we work to resolve it!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
It looks like it’s working now… we refreshed and it’s showing up. Thank you for your quick response!!!
Hello,
We are glad that everything has been sorted out.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
