Hello,
We apologize for the issue you are facing. When using Rank Math, there are certain scenarios that could potentially lead to issues with your website, especially when it comes to updates or conflicts with themes and plugins.
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Beta Updates: If you decide to install beta updates of Rank Math, they are not recommended for live websites as they might break your site. It’s best to avoid these unless you are testing in a safe environment.
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Plugin and Theme Conflicts: Conflicts can arise if other plugins or themes do not adhere to the latest coding standards or perform similar functions as Rank Math. This can prevent settings from being saved and may lead to unexpected behavior on your site. You can check for conflicts by looking for warnings in the Rank Math dashboard.
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Security Plugins or Firewalls: Sometimes, security plugins or firewalls can block the REST route used by Rank Math, which can also cause issues with saving settings. You can check if the REST route is blocked by visiting this URL (replace example.com with your domain):
`https://rankmath.com/kb/version-control/
If you see a notice that access is denied, it indicates a firewall issue.
For more detailed information, you can refer to our guide on why Rank Math settings are not getting saved.
Thank you for raising this concern, and if you have any further questions or need assistance, please reply to this ticket, and a human agent from the Rank Math Support team will assist you.
Sources:
Rank Math New Features – Roll Back and Beta Testing
Why Rank Math Settings Are Not Getting Saved? » Rank Math
Hello,
Thank you for contacting us and bringing your concern to our attention.
Updating a plugin or theme shouldn’t break your website unless there are some technical issues. However, if you ever face the critical error on your website, you can follow this guide to fix that: https://rankmath.com/blog/fix-wordpress-critical-error/
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
