Hello,
We apologize for the issues you are facing with your favicon and the ranking concerns.
To address the favicon issue, you can set your website’s favicon by navigating to WordPress Dashboard → Appearance → Customize → Site Identity. If you are still having trouble setting it up, it may be related to your theme, and we recommend checking with your theme provider. Additionally, clearing any site, plugin, or server-level cache might help in reflecting the changes. You can also refer to the guidelines by Google for more information on how to make your favicon appear in search results.
Regarding the ranking drop, there could be various factors at play. We suggest monitoring your site’s indexation status using Google Search Console or the Index Status report in Rank Math’s Analytics. This will help identify any issues that may be affecting your rankings. You can access this by navigating to Rank Math SEO → Analytics in your WordPress dashboard.
If you have further questions or need more assistance, please reply to this ticket, and a human agent from our support team will take over and provide you with the help you need.
Thank you for raising this concern!
Sources:
How to Change Your Website’s Favicon in WordPress » Rank Math
Why Did My Website Disappear From Google Search? » Rank Math
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
