rankmath pro updates not possible since 2 weeks

Hello,

We apologize for the issue you are facing with updating Rank Math PRO. There could be a few reasons why you are unable to update it:

1. Check if Rank Math is Updated to the Latest Version: Ensure that you have the latest version of both Rank Math and Rank Math PRO installed. You can check this by navigating to WordPress Dashboard → Plugins → Installed Plugins. If updates are available, you should see an update now link below the plugin.
   

2. Website Connection: Make sure your website is connected to your Rank Math account. You can verify this from the Client Management dashboard. If your site is not listed there, you may need to reconnect it.
   

3. Subscription Confirmation: Since you mentioned not seeing Rank Math PRO in your subscriptions, please ensure that you have confirmed your subscription. You can check your subscription status in your Rank Math account area.

If after checking these points you still face issues, we recommend replying to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

Sources:
Resolving Rank Math Analytics Related Issues » Rank Math
Where Is My Rank Math PRO License Key?

Hello,

Thank you for contacting support.

Your subscription ended on August 22nd because you canceled it on May 17th, so when the renewal was about to happen on August 22nd it didn’t go through and your subscription was downgraded to a Free subscription.

If you want to get access to the PRO features once again you need to purchase a new one from here: https://rankmath.com/pricing

Don’t hesitate to get in touch if you have any other questions.